HOAPOST gives residents a private space to speak freely — and gives your board one less thing to manage.
Board meetings shouldn’t be the first time you hear what residents actually think. But right now, there’s no safe channel between meetings. Facebook groups turn into public fights. Nextdoor sells resident data to advertisers. Email blasts go one direction. And every complaint lands on your desk.
HOAPOST changes that — for residents and for you.
Every resident posts under a consistent anonymous ID — no real names, no retaliation. When people can speak honestly between meetings, frustration doesn’t build until it explodes at the next one. The platform absorbs feedback so your board doesn’t have to.
Board members handle invitations, settings, and permissions — but resident conversations stay private. This isn’t a policy you toggle. It’s how the system is built. Your board can’t be accused of monitoring, censoring, or ignoring posts — because you never had access in the first place.
On Facebook, one wrong post and your neighbor screenshots it, shares it, and your employer sees it Monday morning. On Nextdoor, your full name is attached to every opinion. People know this. So they stay quiet — about the overspending, about the management company, about the board decision that affects every homeowner on the street. They stay quiet because the risk is real: your job, your reputation, your family’s standing in the neighborhood. HOAPOST removes that risk completely. No real names. No public profiles. No way for anyone — not the board, not your neighbors, not your employer — to trace a post back to you. When people feel safe, they speak. Your board finally hears what residents actually think, not just what the loudest three are willing to say out loud.
HOAPOST doesn’t anonymize data after the fact. The platform was engineered so identifying information never enters the system. No phone numbers. No home addresses. No social media links. No GPS data. No profile photos. No third-party login. No analytics. No tracking cookies — just one session cookie that authenticates and nothing else.
Every resident gets a permanent anonymous ID generated at signup — four random letters, six random digits. That ID is their public identity. When they choose to post anonymously, the server strips their username, their display name, and their profile before any other user sees the post. The only person who can see authorship is the person who wrote it — and even that’s limited to what they need to edit or delete their own content.
Nobody with authority on HOAPOST — not admins, not group managers, not even us — can see what residents post. That’s not a rule we follow, it’s a restriction we built into the platform. There are no ads. No data sales. No reason to collect information about your residents because the HOA pays a flat monthly fee and that’s the entire business model. The result is that people who’ve stayed silent for years — through every survey, every meeting, every email blast — finally have a place where they’re willing to speak up.
Every moderation decision on HOAPOST is made by the members themselves — not by the board, not by a group manager, not by us.
Individual blocking. Any resident can block another resident, and it’s mutual — both parties stop seeing each other’s content immediately. The duration escalates automatically based on history: first block lasts 90 days, second lasts 180 days, third and beyond lasts a full year. The system calculates the duration, shows the resident exactly what will happen before they confirm, and handles the rest. No board member reviews it. No appeals process the board has to manage. Two people who can’t get along simply stop seeing each other.
Community vote-to-remove. When a resident sees a post that crosses the line — off-topic, hostile, inappropriate — they flag it with a reason. If six different residents independently flag the same post, it’s automatically removed. Not hidden, not queued for review — removed by community consensus. No single person makes the call. The community decides collectively what belongs and what doesn’t. The board never sees the flag, never makes the judgment, never takes the blame.
Automatic photo protection. If someone reports a photo that needs to come down, the platform processes the removal within 4 hours. Federal law requires platforms to act within 48 hours on qualifying image removal requests — HOAPOST handles it twelve times faster, automatically. No board member has to review the image, evaluate whether it qualifies, or track a legal deadline.
Three systems. Every one of them is either member-initiated, community-decided, or fully automated. Your board’s only job is choosing HOAPOST. After that, the membership runs it.
Flat monthly pricing. No annual contracts. No setup fees. Four tiers based on community size — starting at $149/month. Your budget committee gets a clean line item they can approve today, not a formula that changes every quarter.
| Capability | TownSq | Nextdoor | Pilera | HOAPOST |
|---|---|---|---|---|
| Anonymous posting | — | — | — | Yes |
| Board can’t read resident posts | — | — | — | Yes |
| Ads shown to residents | None | Constant | None | None |
| Resident data sold | Varies | Yes | Varies | Never |
| Take It Down Act compliance | — | — | — | Built-in |
| Incremental user blocking | — | — | — | Yes |
| Community vote-to-remove content | — | — | — | Yes |
| Flat monthly pricing | $1–3/unit/mo | N/A | $0.50–2/unit/mo | Flat tiers |
| 200-user HOA annual cost | $2,400–$7,200 | “Free” (data sold) | $1,200–$4,800 | $3,588 |
Flat monthly rate. No annual contracts. Approve it at your next meeting.
As low as $1 per user per month at scale. One line item your treasurer can approve today.
A board member submits the access request below. Takes two minutes.
We verify and set up your private community group.
Residents join with a secure invitation code. Your board is done — the platform runs itself.
Every HOA eventually faces the same crossroads: keep cobbling together Facebook groups, email chains, and Nextdoor threads — or choose something purpose-built.
HOAPOST is what comes after the workarounds. Anonymous by design. Self-moderating by default. Private by architecture, not by policy.
Your board doesn’t manage it. Your board doesn’t moderate it.
Your board just says yes — and your residents finally have a place that works.
Two minutes. One form. No IT department required.